PRIVACY POLICY

Xtra-Auto is committed to respecting the privacy of the user and the protection of their personal data, thus adopting the measures required by the Organic Law 3/2018 of December 5, Data Protection and guarantee of digital rights, as well as the security measures provided for in Royal Decree 1720/2007 of December 21, approving the Regulation of the Organic Law 15/1999 of December 13 for the Protection of Personal Data.

As well as complying with the measures required by European Data Protection Regulation (EU) 2016/679 of 27 April 2016.

Previously, it is made clear that, for access to certain information and content, the user must first register as such, and must accept in the manner established therein, in accordance with the LOPD, the processing of personal data, in order to be incorporated into our file.

Xtra-Auto undertakes to cancel the personal data when they are no longer necessary or relevant for the purpose for which they were collected through the form provided for this purpose and to respond to requests for information requested by the user, being responsible for the treatment Xtra-Auto.

 

 

WEBSITE OWNER

Purpose of website: Product offering, disclosure.

Website: https://xtra-auto.com

Registered in the Mercantile Registry of Palma de Mallorca with the following registry data: VOLUME: 2449 BOOK 0 FOLIO: 185 SECTION 8 SHEET: PM 66999

CONSERVATION OF THE DATA

Disaggregated data: Disaggregated data will be kept with no deletion period.

Data collected by registration forms: The period of conservation of data collected in the contact forms will be 2 years.

 

SECURITY BREACHES

Xtra-Auto adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks and code injections. However, you should be aware that the security measures of computer systems on the Internet are not entirely reliable and therefore Xtra-Auto can not guarantee the absence of viruses or other elements that may cause alterations in computer systems (software and hardware) of the User or their electronic documents and files contained therein.

However, xtra-auto.com has an active security monitoring system that reports each user activity and possible breaches in the security of user data.

If any breach is detected, Xtra-Auto undertakes to inform users within 72 hours.

 

DATA PROTECTION RIGHTS OF USERS

The user guarantees that the personal data provided to the company are true and correct, being responsible for communicating to the company any changes in them.

Users have recognized and may exercise their rights of access, rectification, cancellation and opposition:

To exercise your rights you can send a written communication to the registered office of Xtra-Auto or email address indicated in the heading of this legal notice, including in both cases a photocopy of your ID card or other similar identification document, to request the exercise of the following rights:

- Right to request access to personal data: you can ask Xtra-Auto if this company is processing your data.

- Right to request its rectification (in case they are incorrect) or deletion.

- Right to request the limitation of their treatment, in which case they will only be retained by Xtra-Auto for the exercise or defense of claims.

- Right to object to treatment: Xtra-Auto will stop processing the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims must continue to be treated.

- Right to data portability: if you want your data to be processed by another firm, Xtra-Auto will facilitate the portability of your data to the new responsible.

Models, forms and more information about your rights: Official website of the Spanish Data Protection Agency.

Possibility of withdrawing consent: in the event that you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

How to complain to the Control Authority: If you consider that there is a problem with the way Xtra-Auto is handling your data, you can direct your complaints to the Security Officer of Xtra-Auto (indicated above) or the appropriate data protection authority, being the Spanish Data Protection Agency, as indicated in the case of Spain.

 

MANAGE MY USER DATA

Users who have sent a contact form requesting information or have made a purchase, may exercise their rights by contacting via email to:

Xtra-Auto

Email: info@xtra-auto.com

 

WHAT INFORMATION DO WE COLLECT FROM USERS AND WHAT DO WE USE IT FOR?

All products and services offered on the website xtra-auto.com refer to contact forms, purchase order forms. This Web Site always requires the prior consent of users to process their personal data for the purposes indicated.

You have the right to revoke your prior consent at any time.

 

RECORD OF DATA PROCESSING ACTIVITIES

Data collected through the website: The personal data collected will be automatically processed and incorporated into the relevant files of which Xtra-Auto is the owner.

- We will get your IP, which will be used to check the origin of the message in order to provide you with information, protection against SPAM comments and to detect possible irregularities (eg opposite sides of the same case write on the website from the same IP), as well as data relating to your ISP.

- You can also provide us with your data via e-mail and other means of communication indicated in the contact section.

Contact form: On the website there is the possibility for users to send forms requesting information. The person responsible for processing the data is Xtra-Auto

The data collected are the name, email, the type of service for which you are interested, phone and acceptance of the privacy policy, and are collected in order to respond to requests for information.  These data are stored in Xtra-auto's own servers.

At no time we will transfer data to third parties unless legally obliged to do so.

Customer registration form: On the web there is the possibility for users to send forms requesting access as customers. The data controller is Xtra-Auto.

The data collected are name, surname, company, CIF, position, address, zip code, city, province, country, telephone, fax, mobile, web, email, and password (which will be encrypted) and acceptance of the privacy policy, and are collected in order to respond to requests for access to the professional area.  These data are stored in Xtra-auto's own servers.

At no time we will transfer data to third parties unless legally obliged to do so.

 

Embedded content from other websites

Articles on xtra-auto.com may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other websites behaves in the same way as if the visitor has visited the other website.

These sites may collect data about you, use cookies, embed tracking from third parties, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account or are logged in to that site.

Other services: Certain services provided through the xtra-auto.com website may contain special conditions with specific provisions on the protection of personal data. It is essential to read and accept them prior to requesting the service in question.

Purpose and legitimacy: The purpose of the processing of this data will be solely to provide you with the information or services you request from us.

 

COMMITMENTS AND OBLIGATIONS TO OUR USERS

Access and / or use of xtra-auto.com attributes to whoever performs the condition of user, accepting, from this moment, fully and without reservation, this legal notice in relation to certain services and content xtra-auto.com.

In the use of xtra-auto.com the user agrees not to carry out any conduct that could damage the image, interests and rights of Xtra-Auto or third parties or that could damage, disable or overload the portal xtra-auto.com or prevent, in any way, the normal use of xtra-auto.com.